We are committed to providing superior products and service to our customers. If you are not completely satisfied, contact us and we will make it right for you. If you find that you are missing a product from your order or a product is damaged please contact us for immediate attention and we will go the extra mile to ensure that your satisfied. Please see our Refunds and Returns Policy, and Delivery Information pages for further information not covered below.

Please see our Refunds & Returns policy for full information on refunds

Need to cancel your order? Email us at sales@bringthechaos.com. Please see our Refunds & Returns policy for full information on cancelling and returning your order

Orders can be disrupted during times unusual circumstances, such as, but not limited to, operational strikes and pandemics. During these times, we do our best to dispatch orders in a timely manner, however delays can be extended by our delivery providers. Please see our Delivery Information and Refund & Returns policy for full information. We cannot be held responsible for lost packages during times like these, and can only provide support for missing packages if they have been missing for more than 30 days after their original dispatch date.

Chaos Crew Reserve the right to cancel any order right up to the point of delivery.

This policy does not affect your legal rights under the Distance Selling Regulations or other legislation.